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What Voxec can and cannot call

Last updated 24 October 2026.

Some numbers we refuse to call, and some we can't reach. This page is the complete list of reasons a call gets turned down.

If a call was refused, the reason is here.

We check every number before dialling and tell you straight away when we can't call it, rather than letting it ring out and reporting it as unanswered. The three sections below cover every reason we give.

1. Where we can call

Voxec calls from a UK number, +44 333 051 0526. The welcome call to new accounts comes from +44 333 188 4553.

United Kingdom
Available — our home market.
United States
Available — includes Puerto Rico, Guam, the US Virgin Islands, the Northern Mariana Islands and American Samoa.
Canada
Available.
Israel
Not available.
Rest of world
Available but untested.

We expect to add Israel. We don't have a date yet.

“Available but untested” means exactly that: the call will be attempted, but we haven't verified how well it works. For anywhere that isn't English-speaking, read §3 first.

2. Numbers we will not dial

These are refused before the call is placed, in any country.

Emergency and urgent care
999, 112, 911, 101, 111 and national equivalents. If you need emergency services, call them yourself.
Short codes
Five digits or fewer.
Premium rate
UK 09xx, and equivalents worldwide — Australia 1900, Germany 0900, France 0899, Spain 806, Italy 899, Japan 0990, Netherlands 0900, Ireland 15xx, Brazil 0900, and others.
Premium rate in North America
900 and 976.
UK personal numbering
070xx.
UK pagers
076xx.
UK directory enquiries
118 xxx.
Satellite and reserved ranges
+870, +881, +882, +883, +979.
Our own number
The agent would answer itself.

We do dial UK 084 and 087 numbers, and their equivalents elsewhere. They carry a service charge, but councils, utilities, banks and airlines routinely publish them as their only customer-service line — so refusing them would be more annoying than helpful.

3. English only

Voxec is an English-language service today. A language option exists in the interface, but it doesn't work reliably yet and shouldn't be relied on.

In practice, a call is only useful if the person answering speaks English.

4. If we got this wrong

If a number was refused and you think it shouldn't have been, email support@voxec.ai and we'll look into it.